FAQ

Will my flowers look the same as they did on my event day?

In most cases, no. While I take careful steps to maintain the color and form of your blooms, natural changes occur as they dry and should be expected in the final artwork. For example, some florals darken and some lose their color. Some florals don’t stay intact, so I have to remove the petals for use in the artwork, rather than the whole flower. Some florals will change color once they make contact with resin. I truly understand the special connection you hold with your flowers, and how much they mean to you. I take the utmost care and time to delicately preserve and turn them into artistic keepsakes that you will love.

Will I be able to have input in my artwork design?

When you place your order you will be able to provide notes, which will give me a starting point for designing your artwork. You can also contact me via email to let me know you’d like something particular included. Once your florals are dry, I will work on your design and send you a mockup, if requested, for review. You may request up to two revisions, and at that point you will need to choose one of the three options already provided to you. I also must be able to maintain my creative freedom and integrity as an artist. We are not designing together; rather, you are commissioning me to create a custom artwork for you.

Mockups are an option for the main resin piece only and do not apply to the other keepsakes I offer. Any other keepsakes you order will be designed at my discretion to compliment the aesthetic of your main resin piece.

How long will my artwork last?

Forever! However, all epoxy resins will yellow over time. This is natural, but I use UV protection in our process to prolong it from occurring.

What is resin and how does it affect my florals and artwork?

All resin is a type of plastic. I use epoxy resin, which cures to a hard, shiny finish, making it durable and beautiful to set out on display. It is important to note that the type of resin I use remains in a liquid state for several hours before the curing process begins. This means that during that time, your artwork design will slightly shift, rotate and float in the medium until that curing process begins. In other words, the design mockup you see is a very close representation to how the final artwork will look, but not exact. Some florals will change color once they make contact with resin. Additionally, this resin is poured in layers and the side of your artwork will indicate the layer lines.

My bouquet has big flowers. Will they fit in your molds?

If your bouquet contains blooms that are larger than our current mold sizes, we will look to a custom artwork piece. If you really want to keep the floral fully intact, please contact me prior to placing your order so we can discuss alternative shapes, sizing and pricing. My current product sizes are listed with each product’s description for reference.

How long will it take to receive my artwork?

The whole process, from receiving your blooms to artwork completion, can take approximately 2-4 months, depending on the types of florals and your approval of the artwork design. Each flower dries at a different rate and I have to ensure they are completely dry before moving forward to the encapsulation process.

How do I care for my custom artwork?

I recommend displaying your artwork away from heat, windows and direct sunlight to avoid UV exposure and protect it for the long term. As needed, wipe with a water-dampened microfiber or lens cleaning cloth. Take good care when setting anything on your artwork, as scratches may result.

Why does my artwork contain bubbles?

Bubbles are a natural occurrence in the encapsulation process. Though I take great care to eliminate bubbles, blooms contain a lot of air and this can get released and trapped within the resin as it cures. I just think this is a fun and unique addition to your one-of-a-kind floral artwork! Also keep in mind that bubbles will be more visible on darker flowers, including those that dry dark, such as red roses.

Do you make non-wedding floral keepsakes?

Yes! Birthdays, baby showers, funerals -they are all worth remembering! The process will be the same, just let me know and I will be happy to accommodate and work with you to provide you with keepsakes you love!

What is your return policy?

Due to the nature of commissioned custom artwork, I do not accept returns or issue refunds. To ensure you like our style, I urge you to review our galleries, openly communicate with us, and review all pre-work designs. I want you to love your custom keepsakes and therefore put the utmost care into creating your one-of-a-kind artwork, and stand behind what I create.

If I have not yet received your blooms, and you would like to cancel your order, I will gladly refund 100% of your purchase price -minus your non-refundable deposit. I will not refund your initial deposit because I reserved a spot just for you, which means I blocked time on my schedule since I can only accept a limited number of projects at a time.